Frequently asked questions

Orientation is hosted by the college and Frosh Week is hosted by Conestoga Students Inc. (CSI), the official student association for the college.

Orientation is the main event for first-year students. It is comprised of free events, with a mix of optional and mandatory activities, including: information webinars, In-person Campus Welcome Day, and a mandatory Online Academic Program Session. It is the time for new students to get aquainted with the resources and services available, learn vital information about academic success, and get a sense of the Conestoga College community. You will learn essential information about college life and set the foundation for a successful journey at Conestoga College.

Frosh Week is organized to welcome new students to Conestoga College through community-building and social activities. Some events might include a fee.

Your Online Academic Program Session is mandatory and registration is not required. The In-person Campus Welcome Day and social events are optional to attend and may require registration.

Your Online Academic Program Session will be recorded. Your instructor will post the recorded video to eConestoga before the third week of classes.

Please email International Admissions at internationaladmissions@conestogac.on.ca for further assistance.

Your ONE Card has many functions. It is your student ID and also gives you access to discounts at off-campus food vendors, transit (applicable for eligible students), library resources, printing, the Recreation Centre, and more. Learn all about the functions of the ONE Card.

You can pick up your ONE Card on your In-person Campus Welcome Day or the week after orientation.

During your In-person Campus Welcome Day, you can request a tour at participating campuses. Tours are scheduled on a first-come, first-served basis. You may be asked to wait 10–15 minutes for a tour. Speak to our Student Engagement team when you arrive.

You may get to meet some of your professors in your Online Academic Program Session. Some programs are also hosting an in-person meet and greet on campus during the In-person Campus Welcome Day. View our calendar for details.

Complimentary parking is provided to students visiting campus on their In-person Campus Welcome Day. For instructions on how to redeem complimentary parking, visit directions and parking.

Visit directions and parking for campus maps. We encourage you to look at the map or take a virtual tour before arriving, to better orient yourself while on campus.

Kitchener – Doon and Waterloo room example

2E05

• 2 - The first digit is the floor number.
• E - The letter is the floor wing.
• 05 - The last two digits are the room number.

Guelph room example

D18

• D - The letter is the floor wing.
• 18 - The last two digits are the room number.

Cambridge – Fountain Street room example

A1326

• A - The letter is the building.
• 1 - The first number is the floor level.
• 326 - The last three digits are the room number.

Brantford and Kitchener – Downtown room example

013 or 145

• If there is a 0 in front of the number that means the room is on the lower level
• If the code starts with a 1, the room is on floor one. If the code starts with a 2, the room is on floor two and so on.

Check back regularly for any updates to the In-person Campus Welcome Day agenda and your Online Academic Program Session date/times.    

Orientation events are free. Frosh Week events, hosted by Conestoga Students Inc., may include a fee.

Yourself! You don't need to bring anything, but we suggest wearing comfortable shoes for exploring the campus. Visit directions and parking for campus maps. We also encourage you to take a virtual tour before arriving, to better orient yourself while on campus.

Once you confirm your offer, our IT department will provide you with your Conestoga ID and password. Use these credentials to log in to Office 365 and access your Conestoga email inbox. Be sure to check both your personal and Conestoga email accounts for ongoing communications.

Your Conestoga email grants you access to essential information and resources, including personalized orientation details on the orientation site and exclusive job and event postings on the Student Success Portal. Additionally, you can view your personal booklist and course materials via the Conestoga Campus Store where you can sign in with your Conestoga email to request pick-up or free shipping to your home. 

Visit the IT website for information about accessing your account. Or, reach out to IT Services for help:

• Email: ITSDesk@conestogac.on.ca
  
• Phone: 519-748-5220, ext. 3444
  
• Toll-free: 1-866-636-4718
  

To receive your timetable, you must get fully registered. Once these items are complete, please allow 24 hours for your account to be updated in the Student Portal.

If you've completed this step and need help accessing your timetable, please email StudentRecords@conestogac.on.ca.

Visit IT Services for instructions on connecting to the Wi-Fi.   

Please refer to your program's academic handbook for contact information.